To whom it may concern,
I am writing this letter in thanking ‘Pro-Build 360 Ltd’, for the excellent and fine way they have gone about accommodating our urgent request at very short notice several days ago, to solve our heating crisis at ‘Bethel All Saints Apostolic Church’, which threatened to impact on our weekly Church meetings.
Our heating system boiler was under maintenance of contract with British Gas…who were called to rectify the problem. After 2x visits by the British Gas engineer, and the changing of many new parts to the boiler, it was still not operable after this time. The British Gas engineer has then stated the central heating system needed to be ‘power flushed’, to fix the problem….but by another independent plumber as this service was not included in our service agreement, and we would have to pay for this separately, costing us hundreds of pounds.
A call was then made to the manager Max at ‘Pro-Build 360 Ltd’, a local company that provides all aspects of design and building support services. I have had some recent experience of their quality of workmanship, when they installed a brand new lighting system for our newly renovated large Church hall. They were very responsive to my request, and aimed to be at the church the next day, by moving his team around to sort out the problem.
A team of two arrived on time and were very friendly and proactive in their work. At the end of their assessment of the heating system they advised me they would return the next working day and duly did so in completing the task in getting the heating system back in good working order….throughout the whole time the workmen worked without having any tea breaks…brilliant.
Additionally, the workmen informed me throughout the job, of what was going on and their findings and what they planned to do in trying to rectify the problem.
On behalf of All Saints Church, I have no hesitation in recommending Pro-Build 360 to anyone for expert advice and quality of work.